Service Policy

 

Service Policy

Written by MoniqueLast updated 

8 months ago

 by Monique

 

After releasing your documentation, Gemini Legal Pros will work with you to make any minor changes or amendments to your documents without charge. 

 

After three (2) business days, Gemini Legal Pros has the right to charge a service fee for excessive amendments, new material added or filings.

 

Current prices, including all Court filing fees, process service fees, certified/overnight mailing, outside copying, publication/certification fees, or any other costs and expenses associated with your legal documents' preparation, will not be included in our published service fees.

 

*prices subject to change and may include limited sale price at time of order

Refund Policy


Refund Policy

Can I receive a refund?

Written by MoniqueLast updated 

7 months ago

 by Monique

Gemini Legal Services are not attorneys and does not provide legal advice. Nothing in this information is intended, nor should it be considered legal advice.


We will prepare your documents as requested, and you will have the ability to view your documents once they are completed for final approval. Refunds are provided by the close of the next business day after purchase or within 24 hrs. Services will not start until payment is made. If you request a refund, please notify us in writing within 24 hours of the purchase. Refunds will not be provided once the documents or reports have been started. 

There are no refunds on any PI reports (ie, backgound assets or criminal).


If you are not satisfied with the document or service once it is completed, please notify us by email or phone within 24 hours to take care of the issue, we will correct any erros on our part.


Filing fees can not be refunded after filing with the state or federal agency.

The information we provide is not a substitute for and does not replace the advice or representation of a licensed attorney.


You will check and verify all documents before filing with the court. All amounts owed will be paid before services are rendered. All conversations and documents are held confidential. Agreeing to these terms does not initiate a client-attorney privilege.


Refunds are not provided for:

Court cancelations or delays

Court Decisions

Court Rejections

Dismissed Cases/ Motions

Lost Cases/Motions

E-file not filed timely

Time is a priority

***IF YOUR COURT DOCUMENTS ARE DUE WITHIN 3DAYS OF SERVICE THERE IS A CHARGE FOR EXPEDITING THE DOCUMENTS....


What Happens After the Documents are Completed and Filed?

Written by MoniqueLast updated 

9 months ago

 by Monique


We will do our best to assist and answer any questions you may have. After your documents have been finalized, we cannot guarantee we will be able to assist with questions about your case.

The best place to visit if you have questions is the county of the court you are in.




Complimentary Services

Written by MoniqueLast updated 

9 months ago

 by Monique


We will complete your documents within the timeframe quoted to you. We will respond to your emails and phone calls within 24 -48 hours.

E-filing is a complimentary service; we cannot guarantee we can file the document for you; if we cannot, we will give you instructions on filing it on your own.